HealthPartners Dental Billing Collection Clerk in St. Louis Park, Minnesota

Dental Billing Collection Clerk Job ID: 48226 Department: St. Louis Park Dental City: St Louis Park, MN Location: HP - St Louis Park Dental Clinic Position Type: Full-Time Anticipated Work Schedule: Monday 8:00am - 5:00pm Tuesday 9:00am - 7:00pm Wednesday 8:00am - 5:00pm Thursday 7:00am - 4:00pm Friday 8:00am - 4:00pm One Saturday a month September-May 7:30am - 12:00pm Hrs/Pay Period: 80 Job Description: We currently have an exciting opportunity for a Dental Billing & Collections Clerk at our new St Louis Park Dental Clinic. The overall function of a Dental Billing and Collections Clerk is to maintain accurate dental billing and collection systems for services rendered to HealthPartners Dental Group patients. With minimal direct supervision, coordinate all activities related to processing insurance data, billing and cash receipts and determining what collection actions to pursue on delinquent accounts. The Dental Billing and Collections Clerk may be expected to perform the duties of a Dental Receptionist as part of their daily routine, depending on the size of the clinic in which they are employed. Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. At HealthPartners, you'll find a culture where we live our values of excellence, compassion, integrity and most importantly, partnership. By working together, we will improve health and well-being, create exceptional experiences for those we serve and make care and coverage more affordable. Schedule: Monday 8:00am - 5:00pm Tuesday 9:00am - 7:00pm Wednesday 8:00am - 5:00pm Thursday 7:00am - 4:00pm Friday 8:00am - 4:00pm One Saturday a month September-May 7:30am - 12:00pm REQUIRED TESTING: Data Entry test (6000 keystrokes per hour) Dental Terminology Test Math test REQUIRED QUALIFICATIONS: High School Diploma or GED. One year post-secondary coursework in bookkeeping or accounting (or related course of education) or two years' experience in a health care setting with dental or medical insurance, patient billing and/or collections experience, including some public or customer contact work. Knowledge of medical or dental insurance, terminology and procedures, coding systems and third-party reimbursement procedures. Must demonstrate proficiency with computer keyboarding and touch-typing. Detail orientation. Strong mathematical aptitude, excellent verbal and written communication skills, problem solving skills both in person and on the phone. Strong time management, priority-setting and organizational skills. Preferred: Computed-based billing experience within HealthPartners. PHYSICAL REQUIREMENTS: Requires close visual perception. Limited mobility, normal speech and hearing. Ability to read, write and speak English. Ability to sit for prolonged periods of time. ACCOUNTABILITIES: Third-Party Insurance Monitor and record payments received from other insurers and contact insurance carriers if payments are not received in a timely manner. Adjust patient's account balance based on payments received from third parties. Communicate by phone contact or letter with other insurance carriers (or employers for self-insured groups) to resolve claims and payment issues. Understand and accurately interpret GHI/HealthPartners benefit structures for coordination of benefits. Responsible for assuring that information is obtained, maintained and entered properly into the Dental practice management system that allows appropriate coordination of benefits. Billing/Collections Negotiate payment plans with patients who are not able to pay for services at time of treatment. Create and maintain accurate dental billing and collection records. Monitor ongoing maintenance of all accounts. Determine when it is appropriate to initiate collection actions w