Rochester Regional Health Dental Secretary in Rochester, New York

Dental Secretary

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Job ID REQ_89821

FACILITY Unity Dental Group - Ridgeway

LOCATION Rochester, New York


As a Dental Secretary, your ability to assist with patient registration, scheduling, and provide exceptional customer service greatly enhances the efficiency of day to day office operations.

STATUS: Full Time

LOCATION: Ridgeway

DEPARTMENT: Unity Dental


  • Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.

  • Must be able to work in a stressful environment and take appropriate action.


  • Must have keyboarding skills and be familiar with the Windows environment

  • Dental insurance knowledge preferred

  • Excellent customer service, organization and communication skills


  • Computer Entry & Scheduling. Schedule and confirm all dental appointments; perform patient registration and maintain a current file of dental group patients, updating as needed; provide accurate daily balanced daysheets for all treatment provided on patients and all payments received

  • Customer Service. Monitor waiting area and the needs of patients waiting for care; prepare and manage all correspondences; maintain an active call list and schedule/reschedule patients due to cancellation

  • General Maintenance. Maintain the set inventory/ordering methodology for all secretarial supplies; track accurate usage of stock

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran