Rochester Regional Health Dental Secretary in Rochester, New York
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Job ID REQ_89821
FACILITY Unity Dental Group - Ridgeway
LOCATION Rochester, New York
As a Dental Secretary, your ability to assist with patient registration, scheduling, and provide exceptional customer service greatly enhances the efficiency of day to day office operations.
STATUS: Full Time
DEPARTMENT: Unity Dental
SCHEDULE: M-F, Days
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action.
Must have keyboarding skills and be familiar with the Windows environment
Dental insurance knowledge preferred
Excellent customer service, organization and communication skills
Computer Entry & Scheduling. Schedule and confirm all dental appointments; perform patient registration and maintain a current file of dental group patients, updating as needed; provide accurate daily balanced daysheets for all treatment provided on patients and all payments received
Customer Service. Monitor waiting area and the needs of patients waiting for care; prepare and manage all correspondences; maintain an active call list and schedule/reschedule patients due to cancellation
General Maintenance. Maintain the set inventory/ordering methodology for all secretarial supplies; track accurate usage of stock
Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran