Cigna Sales Support Consultant - Dental - Mid-Atlantic (Client Account Support Associate) in Richmond, Virginia


Role Summary:

This position is a key part of the Sales Team responsible for supporting various aspects of the sales process. This person will be the liaison between the Sales team and internal partners. This person must be capable of working independently while demonstrating sound judgment.

The primary responsibility for this position will be to be the liaison between sales, pre-sale, and underwriting in the preparation, review and processing of Dental RFPs for Under 500 eligible employees. This position will work closely with the Dental Sales Managers on tracking, pipeline, and dental strategies being driven in the market.


Coordinate Dental RFP Process

  • Review Dental RFP submission
  • Identify missing information and work with Sales to get from Broker/Client
  • Quality check RFPs prior to submission
  • Follow-up on quote status with pre-sale and underwriting to ensure timeliness

Case Installation

  • Join implementation calls as needed

Internal Support

  • Track all dental RFP & sales activity for Under 500 Buyer Group
  • Update CRM tool with dental status notes


  • High School Diploma or equivalent required; BA/BS highly preferred or equivalent relevant work experience
  • 3 years of experience in health insurance or employee benefits
  • Demonstrated knowledge of health insurance or employee benefit experience
  • Ability to work independently as well as in a team environment and proactively with internal and external partners
  • Ability to consistently meet tight deadlines and work under pressure
  • Excellent communication, organization and presentation skills
  • Ability to quickly understand the Clients’ needs and expectations
  • Strong working knowledge of Microsoft Outlook, Word, Excel, PowerPoint and Internet Explorer is required

Primary Location: Baltimore-Maryland

Other Locations: United States-Virginia-Richmond, United States-Virginia-McLean

Work Locations: 111 South Calvert St Suite 1600 Baltimore 21202

Job: Sales-Sales Supp & Client Svcs

Schedule: Regular

Shift: Standard

Employee Status: Individual Contributor

Job Type: Full-time

Job Level: Day Job

Travel: No

Job Posting: Apr 3, 2018, 12:02:03 PM

Qualified applicants will be considered for employment without regard to age, race, color, religion, national origin, sex, sexual orientation, gender identity, disability, veteran status. Need an accommodation? Email: